Shipping Policy

At eSibha, we are committed to delivering your fragrance purchases efficiently and securely. We offer nationwide shipping across Pakistan, ensuring that your orders reach you in a timely manner through our trusted courier partners.
 

Order Processing & Delivery Time

  • Orders are processed within 1-2 business days after confirmation.
  • Standard delivery times range from 2-5 business days, depending on your location.
  • Orders placed on weekends or public holidays will be processed on the next business day.
 

Shipping Charges

  • We offer competitive shipping rates based on your delivery location.
  • Any applicable shipping charges will be displayed at checkout before confirming your order.
 

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment.
 

Delivery Issues & Responsibility

  • While we ensure timely dispatch, delays due to courier services, weather conditions, or unforeseen circumstances are beyond our control.
  • If your order is delayed beyond the estimated time, please contact our customer support team for assistance.
 

Damaged or Missing Items

  • If you receive a damaged, leaked, or incorrect item, please notify us within 24 hours of delivery with proof (photos/videos).
  • Our Return & Exchange Policy applies in such cases, and we will assist you accordingly.
 
For any further inquiries regarding shipping, feel free to contact our customer support team at +92 316 7760771  We strive to make your shopping experience at eSibha smooth and enjoyable.